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Service helpdesk

Service helpdesk

The Support Centre is available 24/7 for technical support on systems delivered by CSi. Our field support staff are experienced engineers with full knowledge of mechanical, electrical and software applications.

Benefits of a Support Agreement

  • The customer has priority over non-contract customers;
  • No charges per call-out;
  • Speed: our engineers are trained to identify and solve any problems with your installation accurately and efficiently;
  • Continual functioning of your installation;
  • Increased system availability;
  • The Helpdesk engineers are experienced, trained and qualified to complete the problem reports;
  • The Helpdesk engineers have a comprehensive technical knowledge of the system, including mechanical and electrical hardware, software and parent control systems.

Our helpdesk can be reached 24 / 7 at the following number:

+31 (0)162 575 001